Can't get into Realms on Minecraft: Java Edition? Due to GDPR (http://minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit http://minecraft.net/update-account .
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here https://twitter.com/AskPlayStation or contact them here http://playstation.com/support . You can see FAQ about the PS4 Edition here ...