@MojangSupport Hi, i have a problem, can you help me ?
We can offer general guidance here, but for account-specific help, please contact us here https://help.minecraft.net/hc/en-us/requests/new … and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). I hope this helps! ^SA
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I already sent a message and didn’t get a response...
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