@MojangSupport Help! I can't get Realms to work for kids on my iPad. Keep getting the same message:
"Something went wrong. Sorry, we were unable to complete your realm purchase. Maybe check your internet connection?'
There is nothing wrong with my internet connection...
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It's not a temporary issue - it hasn't worked 5 days in a row. I am signed in. I have logged back in and out. Still nothing. What is next to try?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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I'm having the same problem today, what is happening? I downloaded free worlds from marketplace and now they are locked and I can't use them
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I'm sorry you're having trouble! It's possible to be a temporary issue, but I would also check out this page to help troubleshoot: https://help.minecraft.net/hc/en-us/sections/360004954631-Payment-Troubleshooting …. If it's still occurring, reach out to us here: https://help.minecraft.net/hc/en-us/requests/new …, so we can take a look. Thanks! ^AS
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