@MojangSupport I just spent over an hour on the phone with @MicrosoftHelps customer support to resolve a gift code issue for windows 10 Minecraft, and was told to “wait until this virus thing calms down”. Please help as they obviously don’t care to help they’re customers.
I'm sorry, but we're unable to assist with Minecraft for Windows 10 game codes. Please reach out to Xbox Live Support here https://beta.support.xbox.com/contact-us I hope this helps! ^SA