@MojangSupport Hello I’m sure someone else may have brought up this issue but I can’t seem to find it for some reason I am unable to use my Halo mash pack whenever I try to use it it says “Multiplayer Restricted” and I don’t know why this is I’m playing on the Xbox one.
Please try signing out and back into your Microsoft/Xbox Live account as this may solve the issue. Restarting your system can help too. Additionally, you can contact Xbox Support here: https://beta.support.xbox.com/contact-us I hope this helps! ^SA