@MojangSupport I bought minecraft back in 2015 and havent been on it recently. My friend told me to get back into it and play the windows 10 edition. When i tried to redeem the code it says the code has already been redeemed. I dont know how that happened.
Hello again, I'm sorry but we're unable to support game code issues before the code has been redeemed. Please contact Xbox Live support for some more hands-on help with this issue: https://beta.support.xbox.com/contact-us I hope this helps. ^SA