@MojangSupport I am about to chuck this and request a full refund, I cannot log into my daughter's account despite requesting the password to my email account - not to mention Msft stupid BitLocker cluster to even download the app in the first place, I need help asap
Hi again, while we're unable to provide any account-specific support here, our support team may be able to assist in more depth once you've created a request here: https://help.minecraft.net/hc/en-us/requests/new … You may want to try the reset with any other emails that could be related. ^SA