@MojangSupport can you help me with an issue? basically, my friend changed his password to his Minecraft acc and went to log into it and it didn't work. He put his email in the forgot my password selection but isn't receiving the email to reset his password. DM me for more info
I'm sorry to hear that happened! Please tell him to send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Have him remember to attach his Transaction ID. ^AS