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MojangSupport's profile
Mojang Support
Mojang Support
Mojang Support
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@MojangSupport

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Mojang SupportVerified account

@MojangSupport

Problems with Minecraft or a Mojang account? Let us know! We're open 7 days a week, 24 hours a day! Email support via http://help.minecraft.net/hc/en-us 

Redmond, WA
help.minecraft.net
Joined January 2013

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    1. Ricky Sandz‏ @SandzRicky 21 Mar 2020

      @MojangSupport Hey, I forgot my email for my Minecraft account after I cleared up saved information on my computer. I have tried to use the "Help" websites online for weeks and never found a solution. I was wondering if there was anything I could do to get my account back. Thanks

      2 replies 0 retweets 0 likes
      Mojang Support‏Verified account @MojangSupport 21 Mar 2020
      Replying to @SandzRicky

      Please send us an email at https://help.minecraft.net/hc/en-us/requests/new …. Remember to attach your Transaction ID. ^TM

      4:11 PM - 21 Mar 2020
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Ricky Sandz‏ @SandzRicky 23 Mar 2020
          Replying to @MojangSupport

          @MojangSupport That's part of the problem. I do not remember what email I used for Mojang or Minecraft. I purchased the game years ago and do not have the Transaction ID. I can make another Mojang account with the email I use now if that is what it takes.

          1 reply 0 retweets 0 likes
        3. Ricky Sandz‏ @SandzRicky 23 Mar 2020
          Replying to @SandzRicky @MojangSupport

          @MojangSupport I have also used the email system you suggested. I have still not gotten a reply. The response I got was "Your support request has been received. We're currently working through a bit of a backlog but we'll get back to you very soon! Thank you for contacting us."

          1 reply 0 retweets 0 likes
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