@MojangSupport I purchased Minecraft for Java on IOS on March 19 and now we can’t log on to realms. It asks me if I want a free trial and I already paid. My kids play with their friends everyday and now they can’t. I don’t want to pay again. Thank you for your help.
When only the demo mode is accessible, this means that you're logging in with an account that does not contain a Minecraft profile/username. Please visit https://help.minecraft.net/hc/en-us/articles/360029643892-Can-only-play-Minecraft-demo-Java-Edition- … for a list of possible solutions. ^TM