@MojangSupport My account was debited four times but I’ve never received confirmation mail of purchase (my account is tclair and I’ve send a mail with thomasclair@laposte.net). I would like play to Minecraft and to be paid back of 3 purchases (sorry for my bad english)
Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: https://help.minecraft.net/hc/en-us/articles/360030797411-I-ve-been-charged-more-than-once … ^SA
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But I never received a email with Transaction ID... After step of bank details (I use a Visa Electron), a strange message appears which says the purchase was impossible. I try two other times with my card, and one time with a other card. Each time, I was debited without emails
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