@MojangSupport
I submitted a help request through the Minecraft website regarding account access (same username in Minecraft as this Twitter account) in late December, but do not seem to have received a response since. How can I resolve the account access issue?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
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I understand a small delay, but this ticket hasn't been responded to for literally about three months. Is there anyone I can talk to about my specific ticket status?
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@MojangSupport I received an automated e-mail response with suggestions based on my ticket. I replied to the e-mail with verification info for my account to regain access to it three weeks ago, and still have not heard a reply. When will my issue be solved?
End of conversation
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