Hey @MojangSupport, trying to migrate an old username to a new email address and something went wrong. I have a ticket..but then radio silence from you guys. How long is this backlog?
I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
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Finally got a response and it was a form email. What do I have to do to get an actual person? So disappointed in
@Microsoft.#Minecraft -
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
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