@MojangSupport Hello, I’m trying to get in touch with you regarding an issue with my Minecraft Windows 10 Edition gift code. I sent you a support request 5 days ago and tried to get in touch through twitter DM and still waiting for a reply to solve my issue. Thank you 
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS