Don’t expect a reply anytime soon. I have the same issue and I issued a ticket in January. Others still haven’t gotten anything and they sent one in December. I’m seriously considering reporting them to the BBB because their customer service is atrocious.
I'm sorry for the sudden problem with your account! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
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Hey, check my reply to this guy and see if it applies to you too
End of conversation
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A transaction ID? They’ve owned the game for years! Why the hell would they have that?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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