@MojangSupport Not to be mean here, but do you guys provide support on this account, or only links to your other support pages? If links-only, that's fine, but would be nice if you could be up front about that. Scrolling through your page I just see lots of "submit a ticket here"
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^JS