@MojangSupport I need help with my Win10 code from my old beta purchase of Java edition. I had an issue where someone hacked my account ages ago and, now that I intend to switch to Bedrock, it looks like they might have taken my Win10 code. Help?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^FH
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I sent an email 2 weeks ago and no help so far. "Your support request (299159) has been received."
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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