@MojangSupport Your website says you're currently responding to July 18th inquiries. I'm having trouble logging into my account (I think someone else registered it with their email address). Am I really going to have to wait 2 months or more so I can play on my account?...
Please send us a new email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^JR
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I've submitted a new support request (318170). Looking forward to a response. Thanks.
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We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!^SJ
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