@MojangSupport
Please view this thread. I haven't had any help since I posted this. I have talked to Microsoft and Nintendo. They told me to talk to you. I sent in a help request and you reply with an email unrelated to my problem. (1/2)https://twitter.com/WandererThunder/status/1204900526208405504 …
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!