@MojangSupport
My sons account was hacked. Got email saying password changed but he didn’t. He tries to change it & it asks him for the old password. Of course he doesn’t have that password. I Emailed but never get any answer. How can he get back into his account?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
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The first email was sent January 27. This seems like an excessive amount of time. I just need to use his username to get into his hacked account. Can I speak to someone on the phone?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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