@MojangSupport I'm having issues with my compromised account. I submitted a ticket via your support website on 1/1 & so far all I've received is a confirmation email that my case #176676 is open. Can you please confirm it's being looked at? Are 2 week+ wait times typical?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
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@MojangSupport@Minecraft@Microsoft I've been waiting since January, When are you guys finally going to staff up to be able to respond to tickets submitted literally months ago? In what realm is this acceptable? -
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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