@MojangSupport hello, i have bedrock switch and i have not been able to access my paid content like skins and textures since i updated in November. I keep hoping for a fix. The marketplace doesn't even acknowledge that i purchased these packs. Ive had them for over a year or 2.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS