@MojangSupport 2 weeks guys. I know you're backed up but I really wanna play. Can I get some help?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
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Guys, that’s not actually a helpful reply. Give an update or a timescale. Pathetic customer support.
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So true.. this has been going on for I think a few years? And it keeps getting worse. They literally don't have a decent support team, they hire students who help us only in their free time. But why? To reduce costs? They make millions a month!
@Mojang@Microsoft@MojangSupport
End of conversation
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