@MojangSupport Hey I'm getting back into Minecraft but I have the Java version while my friends are on Xbox, I tried redeeming my free copy of Windows 10 for Minecraft since I owned the game for a while, and for whatever reason the code was already redeemed back in 18 April,2018.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^EG