Hey, @MojangSupport? I've been trying to contact your customer support since December and haven't received a reply. I'm unable to access my minecraft account and I suspect it may have been compromised. How do I get some help with this? I already tried the steps on your website.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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How long can I expect it to take? It's been 7 weeks already.
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Omg, after 5 months of back-and-forth where they request a little more info each time my ticket was closed without ever being resolved. Now I have to submit a new one. -_-
End of conversation
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