@mojangsupport
It has been five weeks since I sent my support ticket in and I havent even gotten a reply. I have my Transaction ID from 2011 ready and would like to migrate Minecraft to my account but it is not showing up. Can I get some assistance?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
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Ok, but five weeks is a huge amount of time, is there no way to know my position in the queue or even that its being worked on at all? Is there any way at all I can talk to a human being about this product Ive already purchased?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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