@MojangSupport I kept having a problem on the PS4 Minecraft where I'm about to view my cross-platform friend on the list and everytime I look his name is never visible when I'm home. But, when I try to play with him at his house, his name always seems to be visible and fine.
For help with Minecraft on Playstation consoles, please visit https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ …. ^JR