@MojangSupport how come my characters don't load and I can't update or redownload my texture packs? Also my brother lost all his packs he bought...we play on the switch and we are getting a little frustrated with the fact that we spend a lot on the game and nothing is working?
For help with Minecraft on Nintendo consoles, please visit https://help.minecraft.net/hc/en-us/articles/360029729112-Minecraft-on-Nintendo-consoles …. ^JR