@MojangSupport 8 days ago I tried to purchase MC: Java Edition. The purchase failed several times for unknown reasons. Also there are frozen money on my bank account for 4 copies of Minecraft. Already sent two emails to support with no response whatsoever. Very disappointing.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG