@MojangSupport I've been trying for 6 weeks to verify my kid's account but I get an error during payment. I have opened support request #103552 on 29th of November. When can I expect a reply ?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
-
-
I asked when can I expect a reply. 6 weeks is way beyond "delay". Where are you with the backlog, meaning what is the open date for the tickets you are working on right now.
-
These clowns won’t give you anything except a canned pre-written response. I feel you man, I’m waiting on a response for a ticket from Nov 24th. Hope they get to us soon
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.