@MojangSupport hey so I sent a support email like you said with my transaction I'd back on December 26 I've sent in a second one since then and still have only ever received the auto response email, and one of those at that. Just trying to get my windows 10 key
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! https://help.minecraft.net/hc/en-us/articles/360038403371-Windows-10-Code-Error …. ^JR