@MojangSupport my friend can’t access Minecraft,If he gets in it usually takes around half an hour,internet connection is fine proven by the feature on PS4 ‘Test your network connection’,if this is a glitch/bug can it possibly get fixed,no matter what he try’s he can’t get in.
This sounds like a temporary issue and should be resolved at a later time. In the meantime, feel free and visit this link https://bugs.mojang.com/secure/Dashboard.jspa … to report this bug so that our developers can see. ^EG