@MojangSupport hi, I have an issue and was wondering if I could get help on it, for the windows 10 gift code. It claims I accepted it on April of 2017, I lost wifi for the entire year due to budgeting, and lost account information for another 2, I never claimed that code.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^JR