@MojangSupport , I have sent you an email over a week ago concerning the fact that I cannot redeem my copy of windows 10 edition, even though I have had have since 2013. This email has yet to be responded to. Could you please help me out?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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Sadly
@Xmaninja1 there is a long wait (may be over a month at times), and not helpful when people put duplicate or invalid tickets into the queue.Thanks. Twitter will use this to make your timeline better. UndoUndo
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