@MojangSupport this is now my third tweet. It’s been over a week since I submitted my ticket. I paid for master collection and didn’t get all my items. I’m going to probably want a refund for the difference I paid for master collection. Please advise.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
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How many people are in line that it takes nearly a month to respond to a simple ticket that I didn’t get all my items during a purchase? I don’t mean to be hyperbolic but it’s actually quite unbelievable that an international game development company can’t respond before then.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Another 5 days gone by and no correspondence from
@MojangSupport . I predict my next call will be to@AskAmex claiming fraudulent charges by@MojangSupport for not giving me my full purchase. -
So I’m not sure what happened, but all my items are now here. Who knows what/who did what to correct it, because I’ve still received no communication regarding either of my tickets. I suppose I’ll mark it up to something miraculous.
End of conversation
New conversation -
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