Can't get into Realms on Minecraft: Java Edition? Due to GDPR (http://minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit http://minecraft.net/update-account .
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^EG
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I have sent 3 messages via e-mail and I have not received a reply
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@MojangSupport , I don't have a Mojang transaction id, because for you there was an error in the purchase process, but I have proof of payment from the bank
End of conversation
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