I can't get my copy of Minecraft for Win10 & @MojangSupport has not helped. Contacted them last week. No response. Contacted Microsoft support @MicrosoftHelps. No help there. Many users are getting the same error: https://bit.ly/2Sfk6cx What's wrong here?? #mojangoutofcodes
We can assist with Windows 10 codes once you've sent us an email at https://help.minecraft.net/hc/en-us/requests/new …. Remember to attach your Transaction ID for the Java account. ^EG
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I already did that last week, but I've just submitted another one with the transaction ID included.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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How long will it take to resolve this? I received another email saying that you are working through a backlog of requests? I've been waiting for about two weeks since my first ticket was created, and five days since the second one was created.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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