@MojangSupport There has been an ongoing issue on the Mojang website that states that free codes given to veteran players, in order to receive Minecraft Windows 10 edition for free, are out of codes? I hope this problem can be fixed soon as this is week 5 of this problem.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^JR