@MojangSupport Woke up this morning and all the templates and worlds we had purchased (Xbox one) were gone. Where did they go and how do we get them back?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. ^JR
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I did that. You all take forever to respond to those messages. I've talked to others who are experiencing the same problems with Minecraft that we are who sent messages over three weeks ago to that link and they still haven't gotten a response.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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