@MojangSupport @Mojang @MojangStatus @Minecraft Hello, I've sent a email to you 5 days ago asking for a refund of the game and haven't received a reply. Is there any other way to contact you?
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But why does it take weeks to respond to a single email? Minecraft is the single best-selling video game of all time. Therefore, you guys should be prepared for such high demand of support. Having a single person responding 500 emails per day is not good support.
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You guys do not have live chat, nor a phone number to be contacted. The only way to contact you is through email and it is not acceptable that people have to wait several weeks just to hear back from you.
End of conversation
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