@MojangSupport, it should never take anyone 12+ hours to send a password reset link to an account you have sent one to in the past. Or a new one for that matter. It should never take weeks, as many forum posts report, to just... Reset... A password.
If you're not receiving system password reset emails, please check this page for more information: https://help.minecraft.net/hc/en-us/articles/360034636412 … ^RS