@MojangSupport I need help. I have already purchased the Java version of Minecraft for Windows, but can't log in. I forgot my password but am unable to log into the email I used as it is an old email address and has been deleted. Need to have the reset link sent to new email. Plz
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^PT
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What transaction ID? I don't have a receipt that I paid for the game if that is what you mean. I have had the game for a long time so I don't have a receipt for it. But I know all of the information on the account to prove that it is me. So what do I do now?
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https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID- … If that doesn't help, provide as much information as possible
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I don’t have my transaction ID. Please further assist.
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I'm sorry to hear you're having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^JR
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