@MojangSupport my mojang account got hacked, the security question changed and the email address connected to that account was deleted by the hacker. I am concerned that I never get my account back which I bought back in the minecraft alpha...can you help me somehow?
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Replying to @UndeadFreaker
Please send us an email at https://help.mojang.com/customer/portal/emails/new … and we will assist. Remember to attach a Transaction ID if possible. ^CW
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Replying to @MojangSupport
So till now I wrote 2 emails and got no answer at all after two months, one before the support moved and one after that. Any tips? At this point i don't think I will get my account back
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Replying to @UndeadFreaker
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
3:03 PM - 2 Dec 2019
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