@TeamYouTube For some reason recently my ipad puts subtitles automatically on some videos even though i DO NOT want subtitles, never activate them and the option on my account for having subtitles is not checked, this problem is only on my ipad
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Replying to @Mjc_Gaming
That doesn't seem right. Mind sharing the video URL, we'll look into it. Also, as you're using an Ipad, lets try these steps: Uninstalling the app> restart the device> reinstall the app. Keep us posted, if that makes a difference.
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Replying to @TeamYouTube
I tried the steps and it didn't work the videos that have this problem are many, mainly one from the channels VideoGameDunkey and PewDiePie here are a few examples : https://www.youtube.com/watch?v=5LWnvV0Umvo&t=1s … https://www.youtube.com/watch?v=wYT1Qq6mo4I&t=3s …https://www.youtube.com/watch?v=iCb9QNxq36w&t=1s …
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Replying to @Mjc_Gaming
Thanks for the info. To help the right team better investigate, can you send a feedback report from the device having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
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