@TeamYouTube My ability to contact YouTube from my channel has been cut off. I have well over 100,000 subs and I have no idea why this has happened. I have been having major issues with people not being able to subscribe at all to my channel at all. Need HELP!!
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Replying to @Mike31051794
Just to confirm, are people reporting that they are not able to subscribe to you? Send more details if you have them – your channel URL and some screenshots would help too. Keep us posted!
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Replying to @TeamYouTube
The issue is when new people are subbing the channel older subs are being UN subbed from the channel. Can I get some help on this please?
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Replying to @Mike31051794
This issue is now resolved, thanks again for your patience.
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Replying to @TeamYouTube
Just to let you know I'm still getting people telling me they are being unsubscribed.pic.twitter.com/0OJwGgzP8C
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Replying to @Mike31051794
Thanks for letting us know– If your subscriber's sub button isn't showing "subscribed" let them the page. Otherwise, send us screenshots and details of what your subs are seeing and we'll go from there. Thanks!
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Replying to @TeamYouTube
If your subscriber's sub button isn't showing "subscribed" let them the page? Not sure what you mean here?
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Replying to @Mike31051794
Sorry for the confusion – if your subscribers aren't seeing the 'Subscribed' button after refreshing the page, we'd like to request for screenshots/details of what they're seeing to further check. We'll wait for your response.
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Replying to @TeamYouTube
They are seeing the Subscribe button. They are being unsubscribed for what appears to be no reason. In most of the cases they resubscribe.
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Replying to @Mike31051794
We'd recommend you & your subscribers submit feedback here: https://yt.be/help/feedback All feedback reports are reviewed, but we don't necessarily respond to every single one. We use the info to identify & fix widespread issues, as well as track requests & make improvements.
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I have. nothing gets done at all! in the mean time Im still loosing Subscribers everytime I upload a video. People are still being unsubbed.
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