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The official account for Microsoft Customer Service & Support available 24/7

Vrijeme pridruživanja: rujan 2009.

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  1. Prikvačeni tweet

    All work and no play makes Jack a dull boy All work and no play makes Jack a dull boy All work and no play makes Jack a d … Keyboards that stop working can have unintended consequences. Here's how to troubleshoot a Surface type cover or keyboard.

    Some things to try to troubleshoot your Surface Type Cover or keyboard
Close up of laptop with sales dashboard; preparing to present
    Thing to try number 1: Detach and reattach your Surface Type Cover. Make sure there is no debris, damage, or anything that may inhibit a connection.
Illustration of Surface moving downward to attach to the Surface Type Cover.
    Thing to try number 2: Reinstall the Surface Type Cover driver
1. In the search box on the task bar, type device manager, and select Device Manager in the results.
2. Expand Keyboards.
3. Right-click Surface Type Cover Filter Device.
4. Select Uninstall > OK.
5. Restart your Surface. It’ll automatically download and install the Surface Type Cover driver the next time you connect to the Internet.
    Thing to try number 3: Force a shut down and restart your Surface
1. Press and hold the power button for a full 10 seconds until the screen turns off, then release the power button.
2. Press and release the power button to turn your Surface back on. You should see the Surface logo.
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  2. proslijedio/la je Tweet

    We've determined that an authentication certificate has expired causing, users to have issues using the service. We're developing a fix to apply a new certificate to the service which will remediate impact. Further updates can be found under TM202916 in the admin center.

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  3. proslijedio/la je Tweet

    We're investigating an issue where users may be unable to access Microsoft Teams. We're reviewing systems data to determine the cause of the issue. More information can be found in the Admin center under TM202916

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  4. Did you know you can turn your text that way ⬆️ or that way ↗️ or that way ↘️ in your Excel spreadsheet? 1️⃣ Select the cells to rotate 2️⃣ Select Home on the Ribbon 3️⃣ Choose your Orientation in the Alignment section

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  5. Get to know the new Pro 7: 1. Volume 2. Power button 3. Headset jack 4. Windows Hello facial-recognition camera 5. Front-facing camera 6. Studio Mics 7. USB-C port 8. USB-A port 9. Surface Connect port 10. microSD™️ card reader

    Image of Surface pro 7 calling out specific features.
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  6. The sound our heart 💔 makes when our Wi-Fi is broken: *dial-up connection screeches* 🙉 Run the network troubleshooter, and if that doesn't solve the issue take a look at this support article:

    Adult male works from home on a laptop.
Can't connect to Wi-Fi? Run the network troubleshooter
    Step 1: Search for Network Status in the taskbar and Open
Screenshot of search results for Network Status in search box
    Step 2: Under Change your network settings, select Network troubleshooter
Screenshot of Network Status with cursor over Network troubleshooter option
    Step 3: Follow the steps in the troubleshooter
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  7. Closed the wrong tab? Reopen it: 👇 Ctrl + Shift + T

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  8. Odgovor korisniku/ci

    We haven't heard from you, Jorge. We hope you're doing well. All the best. 🙂

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  9. Keep your eraser in your pencil box. If you need to correct a letter you wrote on the handwriting panel, just write over it.

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  10. Windows Update: You've got questions. We've got answers. Click the link to read through our FAQ:

    Need help with Windows? Check out our FAQ
Screenshot of questions on FAQ page
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  11. Rather listen 👂 than read? 👀 Edge can help with that. Select 'More …', then 'Read Aloud'. Learn about other Ease of Access tips here:

    Get Edge to read you the web
Select 'More …', then 'Read Aloud'.
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  12. proslijedio/la je Tweet
    29. sij

    Maybe you want to show all your columns, maybe not. Be the master of your own column destiny. Hide or unhide columns in Excel:

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  13. How to hide a cluttered desktop: 1. Right click 2. Select 'View' 3. Deselect 'Show Desktop Icons' *Poof*

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  14. It can be frustrating when OneDrive is out of sync. Try contacting the Virtual Agent when on your desktop to help troubleshoot OneDrive issues. Start here:

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  15. Send that email too soon? 😰 You may be able to take back your message if the recipient hasn't read it yet. 😌 Here's how to recall and replace a message in Outlook.

    Man checking email on Outlook on a laptop inside with Android mobile on desk.Take your mulligan: How to recall and replace an email in Outlook
    Step 1: In your Sent Items folder, open the message you want to recall by double-clicking on it
Screenshot of Sent Items folder in Outlook with a cursor over message
    Step 2: In the Message tab, select the Actions icon, then Recall This Message...
Screenshot of Message tab with cursor over Recall this Message
    Step 3: Choose whether you want to only Delete unread copies of this message, or if you want to alsoreplace with a new message
Screenshot of Recall this message prompt
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  16. Eyes on the prize 👀 Limit notifications and distractions with Focus Assist. Here's how:

    Focus assist user interface
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  17. Hello, Start menu. You look marvelous 👌 Whether you want to spiff up your Start menu with live tiles, or take a more minimalist approach, here's how to customize it:

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  18. Follow-up question❔ What do you get with Office 365 Personal?

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  20. Quick tip Add a "Total" row to your tables with Ctrl + Shift + T Now for an existential question: Can an tip be tagged if the tip *replaces* a formula? 🤔🤷‍♂️

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