That young man has nerves of steel
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I wish I would of got you when I've called. Maybe you would have cared. My dell is the worst laptop I've ever purchased. Just months from a full repair and it's broken again.
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Hi, We are listening and regret knowing that the issue re-occurred. Could you please elaborate the exact issue via direct message so that I can quickly review this and assist you further. Prashanth
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Must admit your customer service team is great, Impressed with their help in finding right product for my need I did bought couple of products through your chat feature on http://dell.com
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Awesome to see!
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No pressure, Pablo
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"Genchi Genbutsu"
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Customer centered design: it starts with listening. They know what works for them, and what doesn’t. We speak with our potential user listen to what they real need, We’ll keep listening and improving and assure our GTM in Q1 2019 will be successful.
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Now that’s cool! Well done. Did he get a free warranty?
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"Your call may be recorded for training and quality purposes. Oh and also monitored by... the CEO and founder of the company." Totally hear that all the time!
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I always enjoy the opportunity to spend time with our team on the sales floor and hear directly from customers. Thanks for the opportunity to join your calls today Pablo Reyes.