Am on the phone with Amazon. They sent me the wrong thing in February. I asked for a replacement. They sent the wrong thing. Again. I decide to keep one of the wrong things as I ended up liking it. Sent the replacement back. Had to pay to send the replacement back, even.
Yeah except my reason for return was Amazon's fault. And this doesn't justify you charging me today for the item I returned 3 weeks ago.
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We're sorry for the poor experience! Without posting account details, can you tell us what Customer Service told you today? Let us know. -Norm
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That you guys are sorry but not to blame. I've canceled my prime membership too. All of this was the last straw.

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