Follow-ups to my tweetstorm yesterday about unacknowledged costs of dysfunctional systems, the possibility of systemic collapse, and how we can do better:https://threadreaderapp.com/thread/981947735371743233.html …
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Relatedly, several pointed out that regulatory capture is a major cause of the problem. Economists measure the cost in terms of rent extraction and obstacles to innovation. They (probably?) don’t take into account the human cost of generating shadow work and bullshit jobs.
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Several people related awful experiences with unaccountable bureaucracies. This was particularly poignant: https://twitter.com/MorlockP/status/982014577268445184 …
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Although not replying to me specifically :)
@BillGates makes a critically important point here: systems are awful, but they’re way better than previous alternatives. We need to keep them running while we work out better replacements.https://twitter.com/BillGates/status/981532675176505345 …
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I think part of the problem here is that apps and other complex services solve within a narrow context and with all other things held equal - one rationality. Yet we live human-complete lives and the actual work requirement is human-complete.
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Many of the problems that
@Meaningness cited have just this narrow character, and one can easily imagine an app for them, were they not embedded in pathological bureaucratic systems. (As an existence proof, many things are done just this way in Singapore.) - 4 more replies
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