“As income rises, people’s time use does not appear to shift toward activities that are associated with improved affect.” We are so dumb
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I mean, in addition to actual employment work, which for many/most people is also mostly dealing with the same stuff
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I don’t think my parents spent much time on this stuff, and I don’t remember having to do much before ~ the mid-90s either. Cheap mainframe computers have made it possible for govs & cos to impose huge amounts of pointless work on other people
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yeah trying to isolate what things about “administrative negative externalities” precisely make them so joy-killing
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I think it’s: (1) they are mostly obviously pointless, (2) they take much longer than they need to, (3) outcomes are unpredictable and out of your control, and (4) they can impose vast arbitrary costs. Everyone is doing taxes now, which is an obvious case.
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This is not my experience fwiw.
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I do often ask myself if I’m doing something wrong somehow! Can’t figure out what, if so.
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how do you think that tracks with administrators getting paid more and more as a share of healthcare and education sector
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Interesting question! Hard to guess the direction of the causal arrow. Plausible that institutions have a principal-agent problem: their management employees are incentivized to increase pointless admin to justify headcount. How did computers change that, though?
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Trouble is, mechanization made it possible to work at scale, and humans really don't do that very well. The way we work around that is by communicating, which technology has also enabled at scale, so now our work is sorting through our communications to find the effects of work.
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That’s a really nice insight!
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